Payment Methods at a Glance
- Klarna — invoice, part payment and card via Kustom Checkout
- Card payment — processed securely via Stripe at checkout
- PayPal — balance, linked bank account or payment card
- Bank transfer / WISE — direct deposit to our EU company account, recommended for larger orders
All available payment methods are shown at checkout before you complete your purchase. Any fees and terms are always clearly displayed before the order is placed.
Kustom Checkout — Klarna and Card in One Checkout
We use Kustom Checkout to handle your purchase in our store. Kustom Checkout is an independent checkout solution from Kustom AB where different payment methods and delivery options can be displayed.
Kustom is not a bank and does not process payments directly. Kustom provides the checkout interface and logic, while the payment is handled by the payment service provider you select at checkout (e.g. Klarna or card payment via Stripe).
When completing your purchase, you may be offered different payment methods depending on the order, customer details and which options are available at checkout. Some payment methods (e.g. Klarna) may perform a credit check in connection with the purchase. Kustom does not perform any credit checks.
For a smoother purchase experience, Kustom Checkout may use automatic form filling if you have previously used and saved your details at checkout.
By completing the purchase at checkout, you accept our terms of purchase and Kustom's terms of use, and confirm that you have read Kustom's privacy policy.
Read more about Kustom's terms and privacy policy
If you choose Klarna: Klarna Bank AB handles the payment, including any credit check and invoicing. You pay Klarna according to Klarna's terms.
Please note: Invoices via Klarna are normally sent by Klarna according to their procedures and terms. The exact timing may vary depending on payment method and delivery.
PayPal — Balance, Bank and Payment Card
Secure and fast payments via PayPal. You can pay with your PayPal balance, a linked bank account or a payment card, according to the options PayPal offers. The payment is normally registered immediately.
Bank Transfer / Wire Transfer / WISE
We accept direct bank deposits to our company account in the EU / Europe. You are welcome to use WISE for a fast and low-cost transfer.
You pay from your bank to our IBAN (International Bank Account Number). Within the EU, this type of payment normally takes 1–3 business days to arrive. Payment instructions are shown on the checkout page after selecting this payment option, and are also included in your order confirmation email.
Bank transfer is recommended for larger orders, or if you don't have access to instant payment methods.
Processing Time
- Normally takes up to 3 business days before payment is registered
- In some cases, it may take longer depending on your bank
- Delivery occurs only after payment has been registered by us
Important to Know
- Use your order number as the payment reference
- Verify that you enter the correct amount
- Save your payment confirmation
- We send a confirmation email once payment is registered
Invoice Payment for Businesses
Invoice payment is handled via Kustom Checkout / Klarna — select the invoice option at checkout if available. Klarna handles the credit check and invoicing according to their terms.
Direct company invoices outside of Klarna are always paid in advance, unless otherwise agreed with us in writing before the order is placed.
Frequently Asked Questions About Payment
When is the Klarna invoice sent?
Klarna invoices are usually sent within a few days after we have shipped your order — normally never before the goods have been dispatched. The invoice always comes from Klarna, not from the store itself.
Why are different payment methods shown for different purchases?
The payment methods offered at checkout depend on factors such as customer category and country. All available options are always shown before you complete your purchase.
Who processes my payment — Kustom or the payment provider?
The payment is always processed by the payment service provider you select at checkout, e.g. Klarna or Stripe for card payments. Kustom Checkout only provides the checkout interface and does not process payments directly.
Can businesses pay by invoice?
Yes, invoice payment for businesses is available via Klarna at checkout, where Klarna handles the credit check and invoicing. Direct company invoices outside of Klarna require advance payment, unless otherwise agreed in writing before the order is placed.
How long does a bank transfer take to arrive?
Bank transfers within the EU normally arrive within 1–3 business days, though it may take longer depending on your bank. Delivery only occurs once we have registered the payment, which usually takes up to 3 business days.
What reference should I use for a bank transfer?
Always use your order number as the payment reference so we can match your payment to your order. Save your payment confirmation, and check that the transferred amount matches your order total exactly.
Last updated: July 2026